Mr. Brown, I purchased your suite of plugins in 2001 or 2002 including the mastering limiter, dynamics processor, multiband limiter and deesser. Lately I have decided to reinstall and use them but I can't locate my authorization email or codes. I originally ordered them when I lived in Cleveland, Ohio, USA. I now live in Nashville, TN. (name and email redacted) Is there any way you can provide support to me to reauthorize my purchase? This is my second request without a response. Thank you in advance. (name redacted) cc:cakewalk.audio, cakewalk.coffeehouse
The killer robot "malachi" <> grabbed the controls of the spaceship cakewalk.audio and pressed these buttons... > I purchased your suite of plugins in 2001 or 2002 including the > mastering limiter, dynamics processor, multiband limiter and deesser. > Lately I have decided to reinstall and use them but I can't locate my > authorization email or codes. That's a bummer. Every time I buy something online that has install codes or other required installation info, I *always* burn two CDs of the install program and all associated emails. Then I email myself to multiple email addresses, all the install codes. That way I have a record of it in my sent folder, as well as in a bunch of other inboxes and archive folders. -- Remove YourHeadFromYourAss to Reply by email ________ __ / ____/ /__ ____ ____ / /_ ____ / / __/ / _ \/ __ \/ __ \/ __ \/ __ \ / /_/ / / __/ / / / / / / /_/ / /_/ / \____/_/\___/_/ /_/_/ /_/_.___/\____/ --------------------------------------------------------------------- Glennbo http://www.soundclick.com/glennbo Non-Linear Sound http://www.soundclick.com/jambits Hear My Music http://www.soundclick.com/ThePseudonyms
"Glennbo" <> wrote in message news:Xns9D935953152A1BrownShoesDontMakeIt@85.214.73.210... > The killer robot "malachi" <> grabbed the controls > of the spaceship cakewalk.audio and pressed these buttons... > > > I purchased your suite of plugins in 2001 or 2002 including the > > mastering limiter, dynamics processor, multiband limiter and deesser. > > Lately I have decided to reinstall and use them but I can't locate my > > authorization email or codes. > > That's a bummer. Every time I buy something online that has install codes > or other required installation info, I *always* burn two CDs of the install > program and all associated emails. Then I email myself to multiple email > addresses, all the install codes. That way I have a record of it in my > sent folder, as well as in a bunch of other inboxes and archive folders. Yup. I also print out the emails and save it in a file cabinet. Hope you get it resolved soon. They're good plugs. Poly
The killer robot "polymod" <> grabbed the controls of the spaceship cakewalk.coffeehouse and pressed these buttons... >> That's a bummer. Every time I buy something online that has install >> codes or other required installation info, I *always* burn two CDs of >> the > install >> program and all associated emails. Then I email myself to multiple >> email addresses, all the install codes. That way I have a record of >> it in my sent folder, as well as in a bunch of other inboxes and >> archive folders. > > Yup. I also print out the emails and save it in a file cabinet. > > Hope you get it resolved soon. They're good plugs. I haven't communicated with him in a long time, but Dave Brown was always pretty attentive back when I first got those plugs. I had some issue with one of them and he got the problem solved for me quick. -- Remove YourHeadFromYourAss to Reply by email ________ __ / ____/ /__ ____ ____ / /_ ____ / / __/ / _ \/ __ \/ __ \/ __ \/ __ \ / /_/ / / __/ / / / / / / /_/ / /_/ / \____/_/\___/_/ /_/_/ /_/_.___/\____/ --------------------------------------------------------------------- Glennbo http://www.soundclick.com/glennbo Non-Linear Sound http://www.soundclick.com/jambits Hear My Music http://www.soundclick.com/ThePseudonyms
"Glennbo" <> wrote in message news:Xns9D935F9526255BrownShoesDontMakeIt@85.214.73.210... > The killer robot "polymod" <> grabbed the controls > of the spaceship cakewalk.coffeehouse and pressed these buttons... > >>> That's a bummer. Every time I buy something online that has install >>> codes or other required installation info, I *always* burn two CDs of >>> the >> install >>> program and all associated emails. Then I email myself to multiple >>> email addresses, all the install codes. That way I have a record of >>> it in my sent folder, as well as in a bunch of other inboxes and >>> archive folders. >> >> Yup. I also print out the emails and save it in a file cabinet. >> >> Hope you get it resolved soon. They're good plugs. > > I haven't communicated with him in a long time, but Dave Brown was always > pretty attentive back when I first got those plugs. I had some issue with > one of them and he got the problem solved for me quick. > > -- Thanks to a nice virus back in '07 I lost all my old emails and I think I had the install codes stored somewhere, but we moved and now they're probably buried in a box with old halloween decorations or some such. Yep, bummer. malachi
At this point I'd use warez or crackz (verified safe ones, that is). You paid for the rights to use the product and are therefore entitled to use it. If the seller is non-responsive and CPR isn't working, maybe it's time to turn to the 'dark side'... -- Sue Morton "malachi" <> wrote in message news:0teQn.23348$... > Thanks to a nice virus back in '07 I lost all my old emails and I > think I had the install codes stored somewhere, but we moved and now > they're probably buried in a box with old halloween decorations or > some such. > > Yep, bummer. > > malachi >
+1 You paid for it so you should be able to "easily" get it running. "Sue Morton" <> wrote in message news:hus4hr$chi$-september.org... > At this point I'd use warez or crackz (verified safe ones, that is). You paid for the rights to use the product and are therefore > entitled to use it. If the seller is non-responsive and CPR isn't working, maybe it's time to turn to the 'dark side'... > -- > Sue Morton > > > "malachi" <> wrote in message news:0teQn.23348$... >> Thanks to a nice virus back in '07 I lost all my old emails and I think I had the install codes stored somewhere, but we moved >> and now they're probably buried in a box with old halloween decorations or some such. >> >> Yep, bummer. >> >> malachi >> >
On 6/10/2010 8:44 PM, Sue Morton wrote: > At this point I'd use warez or crackz (verified safe ones, that is). Verified safe ones? Best chance is torrents. Warez are never on verified safe sites. Most warez that come with a key generator always trigger AV apps.
On 11/06/2010 05:47, kitekrazy wrote: > On 6/10/2010 8:44 PM, Sue Morton wrote: >> At this point I'd use warez or crackz (verified safe ones, that is). > > Verified safe ones? Best chance is torrents. Warez are never on verified > safe sites. > > Most warez that come with a key generator always trigger AV apps. I'd give Dave a chance to get back to you first. He's a good guy, and I'm sure he'll help. (unless he's not around anymore...) -- =========== John Braner http://cdbaby.com/cd/JohnBraner http://www.soundclick.com/johnbraner
"John Braner" <> wrote in message news:husrcq$94j$-september.org... > On 11/06/2010 05:47, kitekrazy wrote: >> On 6/10/2010 8:44 PM, Sue Morton wrote: >>> At this point I'd use warez or crackz (verified safe ones, that is). >> >> Verified safe ones? Best chance is torrents. Warez are never on verified >> safe sites. >> >> Most warez that come with a key generator always trigger AV apps. > > I'd give Dave a chance to get back to you first. He's a good guy, and I'm > sure he'll help. (unless he's not around anymore...) > Still no word. I'm drawing the conclusion that I'll dispense with Mr. Brown's products. m
The killer robot "malachi" <> grabbed the controls of the spaceship cakewalk.audio and pressed these buttons... > Still no word. I'm drawing the conclusion that I'll dispense with Mr. > Brown's products. You might try this address, if you haven't yet. You'll need to fix the (at) and spaces to be @ without the spaces. This may not even be a valid address any more, but might be worth a shot. dave (at) db-audioware.com -- Remove YourHeadFromYourAss to Reply by email ________ __ / ____/ /__ ____ ____ / /_ ____ / / __/ / _ \/ __ \/ __ \/ __ \/ __ \ / /_/ / / __/ / / / / / / /_/ / /_/ / \____/_/\___/_/ /_/_/ /_/_.___/\____/ --------------------------------------------------------------------- Glennbo http://www.soundclick.com/glennbo Non-Linear Sound http://www.soundclick.com/jambits Hear My Music http://www.soundclick.com/ThePseudonyms
When I say 'verified safe ones' -- I don't care what the source is. I mean verify it yourself -- or get someone that knows what they're doing, to do it for you. Kite, if you haven't gotten a bug from torrent yet (even so-called *verified* torrents) -- you will one day. Maybe not as often as with in-the-wild warez but it will occur. After all, Torrents contain warez and crackz, that's the whole point isn't it? (excepting legal torrents of course) -- Sue Morton "kitekrazy" <> wrote in message news:husf5m$u4j$-september.org... > On 6/10/2010 8:44 PM, Sue Morton wrote: >> At this point I'd use warez or crackz (verified safe ones, that is). > > Verified safe ones? Best chance is torrents. Warez are never on > verified safe sites. > > Most warez that come with a key generator always trigger AV apps.
Yes I wholeheartedly agree to try and get his attention first -- if he's still around. But if not, then the crack or keygen is a consideration. Another (legal) consideration. If someone on this group lives in that area code, perhaps they could try contacting him by phone to let him know emails are going unanswered. Or perhaps he's physically located in the same area as his PO box and might be trackable to a business or other street address for a walk-up. (I once had some reservations about doing business with a web seller in Australia. A friend lived about 100 miles away from the guy, but generously offered to go look the guy up for me. A new friendship was born and I got the thumbs up to do business with the guy as well, which turned out great.) This is the info from domain registration: Brown, David dave ....at.... db-audioware.com PO Box 10012 Uddingston Glasgow, Lanarkshire G71 5XA UK Phone: +44-1698-811424 Anyone here, can you help malachi with this one? -- Sue Morton "John Braner" <> wrote in message news:husrcq$94j$-september.org... > I'd give Dave a chance to get back to you first. He's a good guy, and > I'm sure he'll help. (unless he's not around anymore...)
On Fri, 11 Jun 2010 07:30:38 -0700, "Sue Morton" <> wrote: > When I say 'verified safe ones' -- I don't care what the source is. I > mean verify it yourself -- or get someone that knows what they're doing, > to do it for you. > Kite, if you haven't gotten a bug from torrent yet (even so-called > *verified* torrents) -- you will one day. Maybe not as often as with > in-the-wild warez but it will occur. After all, Torrents contain warez > and crackz, that's the whole point isn't it? (excepting legal torrents > of course) > -- > Sue Morton > "kitekrazy" <> wrote in message > news:husf5m$u4j$-september.org... > > On 6/10/2010 8:44 PM, Sue Morton wrote: > >> At this point I'd use warez or crackz (verified safe ones, that is). > > > > Verified safe ones? Best chance is torrents. Warez are never on > > verified safe sites. > > > > Most warez that come with a key generator always trigger AV apps. Just curious, how do you verify warez? Not that I use them; I prefer being a legit user with the right to product support. I once had to reinstall XP and I couldn't find my product key printout. Fortunately the previous install was still functional so I Googled for a keyfinder. Zone Alarm Security had fits, but I could specify the file to be ignored. Safe to do when you know that's the reason, but how can you be sure the keygen is all that's triggered the AV?
Wish I had a simple answer for that question, but I don't... For me it has been time and experience, a variety of techniques tools and tricks and a lot of research. For me it's the same game that lets me keep a/v products off my systems if I'm the only user of those systems, and nary an infection. Wish I could explain it better, sorry... -- Sue Morton "Phoenix" <> wrote in message news:-september.org... > Just curious, how do you verify warez?
On 11/06/2010 15:41, Sue Morton wrote: > Yes I wholeheartedly agree to try and get his attention first -- if he's > still around. But if not, then the crack or keygen is a consideration. > > Another (legal) consideration. If someone on this group lives in that > area code, perhaps they could try contacting him by phone to let him > know emails are going unanswered. Or perhaps he's physically located in > the same area as his PO box and might be trackable to a business or > other street address for a walk-up. (I once had some reservations about > doing business with a web seller in Australia. A friend lived about 100 > miles away from the guy, but generously offered to go look the guy up > for me. A new friendship was born and I got the thumbs up to do > business with the guy as well, which turned out great.) > > This is the info from domain registration: > > Brown, David > dave ....at.... db-audioware.com > PO Box 10012 > Uddingston > Glasgow, Lanarkshire G71 5XA > UK > Phone: +44-1698-811424 > > Anyone here, can you help malachi with this one? Well, I'm about 40 - 50 miles from him. I emailed him at Let's see if he replies... (I emailed in NTFS) -- =========== John Braner http://cdbaby.com/cd/JohnBraner http://www.soundclick.com/johnbraner
On 11/06/2010 18:09, John Braner wrote: > On 11/06/2010 15:41, Sue Morton wrote: >> Yes I wholeheartedly agree to try and get his attention first -- if he's >> still around. But if not, then the crack or keygen is a consideration. >> >> Another (legal) consideration. If someone on this group lives in that >> area code, perhaps they could try contacting him by phone to let him >> know emails are going unanswered. Or perhaps he's physically located in >> the same area as his PO box and might be trackable to a business or >> other street address for a walk-up. (I once had some reservations about >> doing business with a web seller in Australia. A friend lived about 100 >> miles away from the guy, but generously offered to go look the guy up >> for me. A new friendship was born and I got the thumbs up to do >> business with the guy as well, which turned out great.) >> >> This is the info from domain registration: >> >> Brown, David >> dave ....at.... db-audioware.com >> PO Box 10012 >> Uddingston >> Glasgow, Lanarkshire G71 5XA >> UK >> Phone: +44-1698-811424 >> >> Anyone here, can you help malachi with this one? > > Well, I'm about 40 - 50 miles from him. I emailed him at > > > Let's see if he replies... > > (I emailed in NTFS) > I got this reply from Dave Brown: "Hi John, Yes, we're still here. The guy in question now has his auth codes. Regards, Dave." So it sounds like everything's OK ;-) -- =========== John Braner http://cdbaby.com/cd/JohnBraner http://www.soundclick.com/johnbraner
For the record, db audioware is a small company and I still handle most support personally. When things get busy (or I am out of the office) lower priority requests like this can take a few days to process. It's a shame that the gentleman above was only willing to wait 36 hours before deciding that a public flogging would be an appropriate tactic. For the record, db audioware customers are guaranteed uninterrupted usage in situations like this. For older plugins (like the DirectX plugins in question here) a fully functional 21 day demo is freely available from our website, which gives plenty of time for replacement codes to be issued. Newer products have 24/7 online access to replacement codes and the latest software releases. Dave Brown db audioware
In news: the killer robot DaveB <> grabbed the controls of the spaceship cakewalk.audio and pressed these buttons... > For older plugins (like the DirectX plugins in question here) a fully > functional 21 day demo is freely available from our website, which gives > plenty of time for replacement codes to be issued. And your older plugs still rock!!! The dB-L Mastering Limiter is a plug I use on *every* project I create. -- Remove YourHeadFromYourAss to Reply by email ________ __ / ____/ /__ ____ ____ / /_ ____ / / __/ / _ \/ __ \/ __ \/ __ \/ __ \ / /_/ / / __/ / / / / / / /_/ / /_/ / \____/_/\___/_/ /_/_/ /_/_.___/\____/ --------------------------------------------------------------------- Glennbo http://www.soundclick.com/glennbo Non-Linear Sound http://www.soundclick.com/jambits Hear My Music http://www.soundclick.com/ThePseudonyms
On 12/06/2010 13:19, DaveB wrote: > For the record, db audioware is a small company and I still handle > most support personally. When things get busy (or I am out of the > office) lower priority requests like this can take a few days to > process. > > It's a shame that the gentleman above was only willing to wait 36 > hours before deciding that a public flogging would be an appropriate > tactic. > > For the record, db audioware customers are guaranteed uninterrupted > usage in situations like this. For older plugins (like the DirectX > plugins in question here) a fully functional 21 day demo is freely > available from our website, which gives plenty of time for replacement > codes to be issued. Newer products have 24/7 online access to > replacement codes and the latest software releases. > > Dave Brown > db audioware Nice one Dave! ;-) Can't ask for better than that ;-) -- =========== John Braner http://cdbaby.com/cd/JohnBraner http://www.soundclick.com/johnbraner
