DGX660 distorted.

Discussion in 'Yamaha Keyboards' started by Aldo, Jan 9, 2018.

  1. Aldo

    Aldo

    Joined:
    Jan 9, 2018
    Messages:
    2
    Likes Received:
    0
    Hello,
    I bought my DGX660 last in December 2016, it was working fine until last week, I started to hear a strange distortion when I press the sustain pedal.

    Its only 1 year warranty, that expire a week ago, and the diagnostic fee from the service center is 100 USD (to much), any one has the same issue?

    Thanks,
     
    Aldo, Jan 9, 2018
    #1
    1. Advertisements

  2. Aldo

    Rayblewit Love Music / Love Life

    Joined:
    Nov 18, 2015
    Messages:
    1,473
    Likes Received:
    1,064
    Location:
    Melbourne Australia
    As far I know, the sustain pedal for DGX660 is a plug in. Is that right? Not an integral part of the unit. Is that right?It could be that the problem is the pedal and not the keyboard? Can you try a different pedal?
     
    Rayblewit, Jan 9, 2018
    #2
    1. Advertisements

  3. Aldo

    Aldo

    Joined:
    Jan 9, 2018
    Messages:
    2
    Likes Received:
    0
    I already try with 3 different sustains .... I don't think it could be a problem on the pedal.
    Here is how it sounds, it's more notorious by the end of the video:
     
    Aldo, Jan 9, 2018
    #3
  4. Aldo

    Rayblewit Love Music / Love Life

    Joined:
    Nov 18, 2015
    Messages:
    1,473
    Likes Received:
    1,064
    Location:
    Melbourne Australia
    Oh man! That is awful. I do hope some ppl here have answers for you.
    Sorry I am not qualfied.
    Best of luck.
    Ray
     
    Rayblewit, Jan 9, 2018
    #4
  5. Aldo

    Biggles

    Joined:
    Sep 6, 2017
    Messages:
    669
    Likes Received:
    418
    Location:
    Lancashire, UK.
    Omg I feel for you, that is terrible.

    $100 just to look at it is a bit steep for a $800 keyboard.

    I would be tempted to dump it and buy another by a different manufacturer.
     
    Biggles, Jan 9, 2018
    #5
  6. Aldo

    happyrat1 Destroyer of Eardrums!!!

    Joined:
    May 30, 2012
    Messages:
    6,228
    Likes Received:
    2,315
    Location:
    GTA, Canada
    It doesn't sound distorted. It sounds out of tune.

    1) Try a factory reset and remove the pedal. See if the problem continues. If so get back to us.

    2) Check to see if the pitch bend wheel is out of position and whether or not it makes any difference.

    3) See if you have the pedal plugged into the right input.

    With a little more info we might be able to help.

    Gary ;)
     
    happyrat1, Jan 9, 2018
    #6
  7. Aldo

    The Y_man Moderator

    Joined:
    Sep 12, 2011
    Messages:
    978
    Likes Received:
    62
    Location:
    Melbourne, Australia
    Are you sure you haven't got the pedal set to "portamento" function than "sustain"?
    See p.21 of the manual.
    (assigning specific pedal function)

    The Y-man
     
    The Y_man, Jan 9, 2018
    #7
  8. Aldo

    Rayblewit Love Music / Love Life

    Joined:
    Nov 18, 2015
    Messages:
    1,473
    Likes Received:
    1,064
    Location:
    Melbourne Australia
    I would try for a warranty claim. Since its just one week past and we just went through Christmas and New Year. Yamaha may honour your claim if they have any morals.
    First try Gary's and Y-Man's suggestions. If all fails get onto Yamaha without delay. Tell them the problem started over a week ago during the holiday season.
    best of luck. Get onto it straight away!

    Hey Biggles, that is far too radical!:eek:
     
    Rayblewit, Jan 9, 2018
    #8
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.