I had a problem with my graphite 49 during the firmware update. The keyboard disconnected during the procedure and since then I have a big bug. HELP

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Many keyboards specifically state during a firmware update to not disconnect nor power down the keyboard during the update. It can cause, in some cases, an unrecoverable corruption. The Windows operating system is also a non-keyboard system that states this during major updates.

You will need to contact Yamaha directly.
 

SeaGtGruff

I meant to play that note!
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You will need to contact Yamaha directly.

Yamaha can't help, since the Graphite 49 is made by Samson Technologies:


Contact them to see if they can give you any assistance:

 

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