Korg K61P communication problem

[Ruffe]

Hello everyone!

I have the Korg K61P midi keyboard, connected via USB cable to a PC with ASUS H97-PRO motherboard and Windows 7 x64. The aim is to communicate the all above, that is apparently not an easy task.

There are 4 USB 3.0 and 2 USB 2.0 ports on the back panel of the PC, also 1 USB 3.0 and 3 USB 2.0 connectors on the motherboard which i can connect to the front panel ports. All of above doesn't detect USB device properly except one of the back USB 3.0 ports which still doesn't transmit the midi signal.

The port allows the OS to recognize the device, but not everytime (only 1 of 5-6 turn-off/turn-on's). If the keyboard is recognised then i can see it's name in the Device manager (Sound, video and game controllers list). My software like daw, midi-ox, kontakt and other also see it, but the name of the device in its lists differs from time to time. It may be "Korg K61P" or "K61P Midi Out" or "K61P KBD/KNOB" and etc. But there is no signal from pushing the keys or turning the knobs. The only instrument working is the joystick which moves the pointer (like a mouse). Just switch the keyboard off and on and there is nothing working again, "device is not recognized".

To be said, the keyboard works perfectly with the Win8 x64 laptop.

What have i done so far:
- tried the latest drivers, the older drivers as well
- tried to remove all the midi devices using Korg midi driver uninstall utility
- tried all the USB ports
- tried another cabel
- changed the system power plan to high perfomance and disabled USB selective suspend setting
- tried to change USB Legacy support in BIOS

As i can see there may be three ways to solve the problem: the first one is using a powered USB hub, the second one is about using a PCI-USB controller and the best one is using a nice soundcard with midi inputs. It takes some money and won't work for certain so i would like to try some other means before buying stuff.

I'd be appreciate for any information that could help me. Thanks for your attention

 

[SeaGtGruff]

Since the K61P is an older keyboard, I'd expect that it needs to be plugged into a USB 2.0 port rather than a USB 3.0 port.

Also, since the K61P has a MIDI Out port, you might try connecting it via MIDI cable to an audio interface that has a MIDI In port, then connect the audio interface to the computer via USB cable. You may or may not need to install a USB-MIDI driver for the audio interface.

It sounds like you've already got a pretty good grasp of some of the possible issues and resolutions. Do you have the K-Series manual from Korg's web site? If so, look at page 10 of the manual-- I wonder if it might provide some clues?

 

[Ruffe]

Thank you for the answer!

it needs to be plugged into a USB 2.0 port rather than a USB 3.0 port

That's why i was suprised about that:

except one of the back USB 3.0 ports

For the moment i don't have any audio interfaces with midi ports, so unfortunately i can't try it.

The page doesn't really provide any clues, except the mistery of different device names being revealed

 

[SeaGtGruff]

Do you have a copy of the manual? I found it here:

http://www.korg.com/us/support/download/manual/1/114/1764/

There was a bit of additional information in the pages leading up to page 10, but I didn't follow all of it.

 

[Ruffe]

Thanks for your answers. The solution is pretty simple with the price of $5. I've bought a PCI-USB controller finally and it made everything ok. No settings, no manual research. Plug and play, plain and simle

 

[SeaGtGruff]

I'm glad you got it working! And $5 is a small price to pay for a simple, no-hassle solution.