PSR E463 Yamaha keyboard all button not working it turns on but the sustain and all function isn't working


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Have you tried resetting the keyboard?
Even the buttons that light up doesn't even light up now I'm getting worried I can turn it on but it can't turn off I need to unplug it so that it can be turned off
 
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Next thing to try if you have a Memory button on the keyboard.

Power off the keyboard, wait a minute, then press and hold the Memory button as you power up the keyboard.
 

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