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Message: [QUOTE="Biggles, post: 248022, member: 9560"] Welcome. Do you have any Third Party sounds/files installed? This can cause issues. My process to create a SaveAll backup file:- File > Internal > All Top right 3 dots & 3 dashes > Save SaveAll shows Assign destination to a USB or SD drive by tapping on the 3 dots Navigate to the storage location & tap 3 dots & 3 dashes Select “Create New KST” Name it Click on OK and wait Click on OK Click on Save The above works for me. Suggest contacting your local Korg if you still are having issues. [/QUOTE]