Do you have any Third Party sounds/files installed?
This can cause issues.
My process to create a SaveAll backup file:-
File > Internal > All
Top right 3 dots & 3 dashes > Save
SaveAll shows
Assign destination to a USB or SD drive by tapping on the 3 dots
Navigate to the storage location & tap 3 dots & 3 dashes
Select “Create New KST”
Name it
Click on OK and wait
Click on OK
Click on Save
The above works for me.
Suggest contacting your local Korg if you still are having issues.
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