Category button not working (can't download user songs to USB) Yamaha YDP-V240

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I want to safe recorded user song to USB Flash Memory, but when I press FILE CONTROL [MENU] button and want to select Category to locate the "User Song Save" item, the buttons are not working (still have item "User Delete" on and can't move it), even though otherwise they are perfectly fine.

Does someone by any chance know if I can do something about it, please? I would like to download my songs very much… Thank you in advance!
 

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