Kurzweil K2600X powers up - patches appear loaded - but no sound


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Anyone had experience with a Kurzweil K2600X that powers up fine and display shows all the patches are loaded but there is no sound when playing the keys? I purchased one used today with only a few piano sounds that worked and put out sound. I did a hard reset and , now, none of the patches are making any sound. checked the main volume slider - headphone jack out worked before the hard reset. not sure where to start looking.

Thanks,
Sunny
 
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