Korg Kross sustain pedal issue


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I have a Korg Kross 88 and seem to experience an intermittent sustain pedal issue. Sometimes it works , sometimes not. Very annoying and undependable. I have two pedals, an Alesis and an OnStage and it does this with either/both pedals from time to time. i keep plugging it in and unplugging it to try to get it to work. Sometimes it just magically starts working and then sometimes it won't work at all. Any ideas. Opening up the synth looks like a major hassle
 
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How long have you had the Kross and the pedals?

Has it always done this?

Is it on all patches?

Do the pedals work 100% of the time on another keyboard?

Have you tried borrowing a mate's pedal to see if that suffers the same issues?

Which jack are you plugging the pedals into?

Do they cut out mid-session or for an entire session?
 
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HI Cowboy,
Thanks for responding.
I'll try to answer in order.
1. Kross, maybe 3 years. Onstage pedal, purchased at same time, Alesis pedal 15 years, came with QS6.2 in 2002.
2. no, several months now
3. regardless of patch. no sustain
4.Works on the Alesis QS6.2
5. No I haven't.
6. Damper input on Korg Kross. Went into global and set foot-switch input to damper also, doesn't work there either.
7. Doesn't work from the get go.
I'll go to set up for a gig and it won't work, net time it does work. Sometimes it miraculously starts working when before it wasn't and sometimes it stops working when minutes before it was.
Last night at rehearsal it worked fine. Today, nada...
 
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Cool - probably worth trying a third (relatively new and reliable) pedal at some point to definitely eliminate the issue being based around the pedal itself. Sometimes when the cable gets worn or twisted they can cut out intermittently.

If it's not that and it's an intermittent issue withe board itself, beyond my knowledge of how you'd fix that other than try and replicate the problem for a tech.
 

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