Nord Piano 4 - Highest B & C make no musical sound

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I recently purchased a Nord Piano 4, and have observed that the highest notes B & C make no musical sound when playing piano sound. The sound is like two boards hitting each other. Is this normal? If not, I need to return the keyboard. I purchased the Nord to replace my Ensoniq KS-32 which I have had for 25 years, and having 76 keys, I didn't have this issue.
 
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