- Joined
- Jul 24, 2019
- Messages
- 6
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Has anybody out there in the US purchased a KURZWEIL keyboard from Thommann. I was concerned about power requirements but Thomann assures me it will run on US ac power ok. How was you experience purchasing a Keyboard through Thomann. All replies are appreciated. I received this reply from a Sweetwater sales rep when i ran it by him:
"Thomann?
That is a low price, they would lose money if they
sold it to you at that price.
Are you sure it's new?
They are in Europe and are not able to sell
anything in to the US per Kurzweil's dealer
agreement, the same way we can not sell/ship
products internationally.
That is how manufactures protect their dealers
across various regions.
Kurzweil will not honor the warranty in the US
should anything happen to it, you would have
to ship it to Germany for repair.
Also, the power configuration on it would be European
so you'd need a power converter.
That is a low price, but it may not be the in your
best interest to ever buy gear internationally.
There maybe hidden costs as well, customs fees,
VAT fees, taxes. I'm not familiar with all that since
we don't do business internationally, but just mentioning
it since you brought them up.
Let me know what you decide, and I look forward to being
of service to you."
"Thomann?
That is a low price, they would lose money if they
sold it to you at that price.
Are you sure it's new?
They are in Europe and are not able to sell
anything in to the US per Kurzweil's dealer
agreement, the same way we can not sell/ship
products internationally.
That is how manufactures protect their dealers
across various regions.
Kurzweil will not honor the warranty in the US
should anything happen to it, you would have
to ship it to Germany for repair.
Also, the power configuration on it would be European
so you'd need a power converter.
That is a low price, but it may not be the in your
best interest to ever buy gear internationally.
There maybe hidden costs as well, customs fees,
VAT fees, taxes. I'm not familiar with all that since
we don't do business internationally, but just mentioning
it since you brought them up.
Let me know what you decide, and I look forward to being
of service to you."