Roland Ax-Edge keytar shutting down


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My Roland Ax-Edge flashes “Lo” then displays “Charge Battery! Shutdown Process” then shuts off automatically with fully charged Ni-MH batteries or even if it’s plugged in with the original power supply. Totally unusable and my biggest dilemma is I need it for an important show this weekend. Is there anyone out there that’s familiar with this problem or knows what causes it to understand what’s needed to fix it?
 

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happyrat1

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Sounds like you need to talk to Roland Support. Not an icicle's prayer in hell that you'll get thru to them by the weekend though.

Unless your name is Rick Wakeman or Jordan Rudess.

Gary ;)
 

happyrat1

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If you have the time and willpower to fix it yourself, the solution is probably to replace the internal battery with a fresh one.

Sounds to me like the battery sensor sees the battery going dead and initiates a shutdown.

Gary ;)
 
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happyrat1

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You were at risk the second your warranty ran out.

If you aren't confident at DIY take it to a keyboard repair tech.

There might be some calibration procedure for a new battery if you can scare up a service manual somewhere.

Google is your friend.

Gary ;)
 

happyrat1

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Chances are they'd direct you to authorized service anyway. No harm in asking though.

Gary ;)
 
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Hii, did you fix it in the end? I'm having the same problem
My tech found the problem with an electronic part that was too small to replace so he changed the hole jack board and it took almost 3 months to get the parts. Works fine now, but I had to buy a whole new keytar in the meantime. Gigging without it made me settle for the only one I could get my hands on and it’s a black one. I was skeptical but it’s so sexy and I’m in total love now. Now the repaired white one is reliable a backup.
 

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