Need HELP K2700 User Button Issue

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When I save a multi to a User ID like say 4096 or so, press the save button, my K2700 says it has been saved. Yet, when I press the User button, it says 'no object found", what am I doing wrong?
 
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When I save a multi to a User ID like say 4096 or so, press the save button, my K2700 says it has been saved. Yet, when I press the User button, it says 'no object found", what am I doing wrong?
Hi.
I can't help you with your question but I can provide a link to Facebook's K2700 group page. You should join this group they have very knowledgeable people that could help you. Here is the link. https://www.facebook.com/groups/kurzweilk2700group/?ref=share
 

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